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faq's

 

Below are some frequently asked questions together with their answers.

Contact buddi via email If your question is not here please send us an email to contact@buddi.co.uk and we will answer it as quickly as we can.
Contact buddi via telephone Alternatively please call our customer care team on
0871 423 8756

Q – How does buddi differ from other personal location devices on the market?
A – buddi is the world’s smallest GPS personal tracker offering emergency support and emergency alert buttons. It is more accurate and has more features than most other location devices.

Q – How long does the battery last and does it have a low battery warning light?
A – In ideal conditions, the battery will typically last for between 3-4 days and the buddi will have a slow flashing orange light when the battery is low. We do however recommend you charge it each night of possible.

Q – What is the size and weight of my buddi?
A – Your buddi weighs 60g and measures 54x52x19mm.

Q – Can I use my buddi outside the UK?
A – Yes if you have purchased the buddi overseas membership option you will be able to use it in the EU and Switzerland. If you have purchased the buddi UK membership option you will only be able to use it in the UK.