buddi's customer care team are always here to give you peace of mind. We can help you with all your questions relating to your buddi and petbuddi. Just ask.

We can help you make your purchase, answer any questions you have about the membership services and also help you activate your buddi and petbuddi when you receive it. We will do everything to ensure you get the best out of becoming a member of buddi.

When you phone us you will immediately speak to a customer care advisor who will be able to help you with anything you need 24/7 365 days per year.

buddi customer care - 0871 423 8756
petbuddi customer care - 0906 406 2977

For all emergencies and for buddi location requests please call

buddi customer response - 0871 4235 999 (24/7 365 days per year)

Listening to your comments

Your views and suggestions are important to us.  If you have any ideas as to how we can improve, or we don't deliver the standard of service you expect, or if we make a mistake, we want to know.  

	Please call us on 0871 423 8756 and where possible we will try to give you an answer there and then.  If not we will take full details from you and arrange for your problem to be looked into.
	In the unlikely event that your complaint is not resolved to your satisfaction, please send an email to contact@buddi.co.uk and your email will be acknowledged immediately.