our policies

Customer Care Policy

buddi is committed to providing the highest quality services to its customers and continually strives to achieve this through:

A corporate ethos that makes customer service and customer satisfaction our top priority  Talking to our customers about their needs, so that we exceed their expectations and continuously increase their satisfaction levels  Seeking new ways of improving our products and services  The appointment of a customer care manager responsible for (i) implementing policy and procedures that will achieve consistent standards of excellent service and customer satisfaction; (ii) monitoring the success of the policy through customer feedback; and training staff at all levels understand what customer care means to buddi