our policies

Staff Development and Training Policy

buddi is committed to the development of its staff, including through training, in order to maintain, up-date and enhance their work related knowledge, skills and capabilities, so as to maximise their performance, commitment and contribution to buddi and its customers. The following principles guide the Staff Development and Training Policy and apply to all aspects of staff development and training activity. 1) All buddi staff are required to undertake development and training, which is viewed as a continuous process. 2) Buddi has appointed a Training and Development Manager responsible for:

The identification of individual training and development needs. Individual training and development needs will be assessed annually The evaluation of staff development and training to ensure that it is adequate, relevant, effective and provides value for money Supporting and encouraging staff

3) In the following order of priority, buddi will resource:

Training required as a result of new or changed legislation Training required as a result of a change in job description Training that increases an employee’s ability to carry out the duties and responsibilities of their existing post In-house development designed to create a consistency of approach to buddi’s customer care policy In-house development designed to create a consistency of approach to buddi’s other policies Induction programmes for all new staff including on-the-job training