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The National Autistic Society
The NAS is pleased to promote buddi to those of its members who are parents or friends of vulnerable children or adults
what is petbuddi > faq's
faq's

Below are some frequently asked questions together with their answers.

Contact via email If your question is not here please send an email to contact@buddi.co.uk and we will answer it as quickly as we can.
Contact via phone Alternatively please call our customer care team on
0906 406 2977.

Q – Is there a warranty?
A – Yes there is a 12 month warranty

Q – How accurate is the petbuddi service?
A – petbuddi is normally accurate to within a few hundred metres

Q – Can my dog go in the water wearing the petbuddi?
A – The petbuddi is waterproof

Q – Can I use my petbuddi for my children?
A – No, simply because we believe that for such a close member of your family a higher level of locating ability is needed

Q – What is the difference between a petbuddi and a chip which I can have put in my dog?
A – A chip contains identification data but does not provide the ability to locate.  With a petbuddi you the owner can find the whereabouts of your dog

Q – How often do I have to charge the battery?
A – We recommend you charge it each evening.

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