Below are some frequently asked questions together with their answers.
If your question is not here please send an email to contact@buddi.co.uk and we will answer it as quickly as we can.
Alternatively please call our customer care team on 0906 406 2977.
Q – Is there a warranty? A – Yes there is a 12 month warranty
Q – How accurate is the petbuddi service? A – petbuddi is normally accurate to within a few hundred metres
Q – Can my dog go in the water wearing the petbuddi? A – The petbuddi is waterproof
Q – Can I use my petbuddi for my children? A – No, simply because we believe that for such a close member of your family a higher level of locating ability is needed
Q – What is the difference between a petbuddi and a chip which I can have put in my dog? A – A chip contains identification data but does not provide the ability to locate. With a petbuddi you the owner can find the whereabouts of your dog
Q – How often do I have to charge the battery? A – We recommend you charge it each evening.