FAQ

International Customers


Can buddi and the Buddi Connect app work for customers outside the UK?

The wristband can be used anywhere in the world.

Connect: The Connect app simply needs mobile and internet connectivity in order to send out any alerts to connections, so it can work in all markets where there is a smart phone GSM service, such as 3G or 4G.

Clip: The Buddi Clip uses a mobile phone network to communicate its location to our computers. To ensure that you are provided with the best possible mobile network coverage, the Buddi Clip comes supplied with an EU-wide roaming SIM as standard. If you intend to use your Buddi outside Europe, you will need to select ‘Global Roaming’ at point of purchase for an extra cost, however we cannot guarantee coverage worldwide so we strongly advise checking in advance of any travel.

How do I pay for subscription services?

Subscription fees are taken monthly via credit card so customers anywhere in the world can sign up.

How can I find out more?

Demonstrations of the key features of your buddi are available on our website homepage. For additional information you can speak with our Customer Care Team on +44 (0)800 978 8800 or email support@buddi.co.uk